M-Use®: Payment per use for elevators

Business Case

Last updated: Jan 22, 2025

Summary

Through M-Use®, or "Mobility-Use", Mitsubishi offers high quality elevators with guaranteed usage at low initial investment. While keeping the ownership on Mitsubishi side, during an initial period of 20 years the customer pays a fixed (all incl.) annual amount for the use. By means of contractual clearly defined KPI's and corresponding fines together with a strong pay-per-use element, customers get guaranteed elevator use at predictable and fair cost. At the end of use, Mitsubishi tries to reuse the elevators, and thus is incentivised to keep them in good shape, reducing the need for new elevators and allowing them to be reused in different buildings.

Problem

Elevators were owned by buildings and would break

Outcome

Financial impact: €15000 cheaper than traditional elevators over its lifetime

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Date added: Oct 1, 2020

Last updated: Jan 22, 2025

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